Return & Refund Policy

At Saforia, we focus on providing high-quality innerwear designed for comfort and everyday wear. Due to hygiene reasons, we do not offer refunds. However, we provide an exchange option for eligible products.

Exchange Policy

Customers can request an exchange for eligible products within the specified time period after receiving the order. Products must be unused, unworn, unwashed, and returned with original packaging and tags intact.

Eligibility for Exchange

Exchange requests will be accepted only if:

The product received is damaged or defective
The wrong size or product has been delivered
The product meets our exchange conditions

Non-Exchangeable Items

For hygiene and safety reasons, certain innerwear products may not be eligible for exchange if they have been used, washed, or if tags and packaging are missing.

Exchange Process

To request an exchange, please contact our customer support team with your order details. Our team will review your request and guide you through the exchange process.

No Refund Policy

Saforia does not provide refunds. In case of an approved exchange, the replacement product will be processed as per availability and exchange guidelines.